If you have been doing any research lately into fiberglass pools the question of which manufacturer is best often comes up.
A few years back after installing patios around other pool builders’ pools I realized that there was a need for a pool builder that understood landscape design. Most pools that I worked around were not set level or at the correct height for the surroundings. I knew it could be done better so I set off looking for a manufacturer to buy pools from. I immediately recognized the benefits in fiberglass pools vs. the competing technologies. After a few days searching the internet I found a few brands that I wanted to research more.
The first brand I came across was Viking. I contacted them and moved on to the next which was Leisure Pools USA. I left my contact info and moved right along in similar fashion to Blue Hawaiian, San Juan etc.
The first phone call back I received was from Leisure Pools USA, he was a funny sounding guy and he called me mate. His name was Paul Pusztay, little did I realize that he was one of the owners of the company. He explained the company and product. It all sounded too good to be true. He told me that they would send me a dealer kit with all sorts of samples, literature, etc… And to expect a follow up call. I was like yeah right – everyone says that.
The next phone call was very different, a guy representing Viking called. He sounded nice enough and informed me that the Viking line was not available for my area but that I could get Liberty Composite Pools. I asked him what that meant for me and he explained that the same company makes the pools but my styles available will be limited. He did infer that if I had a customer that wanted a Viking that it “may” be possible to get it to me under the LCP name. I had told him that I had already been in contact with Leisure and that I was considering selling both brands. He told me that wasn’t a good idea and to just sell his. That way it wouldn’t create any bad blood between us. He also told me to wait for a mail pack and follow up call.
The next day I open my door to see a Fed Ex package from guess who – Leisure Pools. There was more stuff in that kit then I expected. I was blown away. Later that day I got a call from Chris Bradford explaining that if I chose Leisure he would be my dealer rep and that him and his wife run the Indiana distribution yard. I asked him about the possibility of carrying both lines and he said that I could but after I saw the two in person I wouldn’t want the other line anymore. We talked till I was tired of talking. He explained every aspect of the company. When I hung up the phone I was not aware yet that Chris would be so much a part of my business. He is beyond helpful and I consider him a mentor. His wife Desra works with him as well, she is amazing. After talking to Chris and sleeping on it I was not interested in any other brand.
Lucky for me and my customers I made the right choice and never went down the other road. Besides San Juan called like a week later and Blue Hawaiian never called.
Fast Forward 1 year to the Leisure Pools USA first Annual dealer conference.
This is where I got to see firsthand what makes Leisure Pools so great.
From my point of view as a pool builder 2 things make leisure pools USA awesome.
First is their Philosophy of running their business. Right from the owner calling me directly to their construction methods, everything is always first class. Leisure Pools USA is the only fiberglass pool company to my knowledge that:
· Laser lines all of their molds. This makes it a breeze to set and level the pool in the ground.
· They also are the only manufacturer to use steel framed molds. Every other manufacturer uses wood molds. These flex with changes in humidity and warp over time creating pools that are tricky at best to make level. Some brands even require bottle jacks to make level.
· Leisure has the rights to Aquaguard gelcoat by FGI. Check out Marcus Sheridan’s video about it here.
· Leisure Pools USA operates a category 5 EPA rated facility, the most advanced facility of it’s kind in the pool building industry. This shows their commitment to their trade and the environment all in one. Did you know that some manufacturers spray fiberglass resins outdoors and pollute the environment?
· Dares to put 200+ dealers of their product in the same room. Can you imagine the complaining that would go on if they built an inferior product?
Second and just as important is - the people. I feel that I am truly buying from a company that cares about me as a dealer. They don’t pile dealers on top of one another or try to make a second line to compete with the first as does Viking. I always have access to a network of dealers that I can talk shop with. For instance I talk about marketing with Marcus Sheridan of Riverpoolsandspas.com frequently. If I want to know something about fiberglass I can call up Howard Guidry. He knows everything there is to know about it. If I have an internet question I can call Alex Gilmore. Click here to see how He dominates the internet. If I want to know what new things Leisure Pools USA is doing to stay ahead of the market I can call Paul Pusztay. Not many companies of this size have owners that are this available to talk to. If I need technical drawings to appease a town building department I can get ahold of Jerry Kisgen. Jerry has been a great help to me in those situations. And of course Chris & Desra Bradford, They make interacting with leisure Pools USA a pleasure. I can honestly say that Leisure Pools USA surrounds themselves with some of the most stand up people I have met.
Myself and Chris Bradford at the 2nd annual 2010 Leisure Pools USA dealer confrence
In closing, I chose Leisure Pools USA because of who they are, how they build pools and how they interacted with me from the beginning. I keep Leisure pools because they just keep getting better!
Jamie Albert Snyder
Albert Group Landscaping, Inc.